FAQs
How do I purchase from Opportunity Buys?

Where are you located?

What are your hours?

How to order?

Can you ship Fedex?

What is LTL Shipping?

What payment types do you accept?

What is your Return Policy?

Should I check local laws before purchasing products?

What is My Items?

What information can members see?

Why is there an Opportunity Buys card in the pictures?

Will you ship international?

I want to place my first order, but I have some questions

How long before an order ships out?

What does it mean to have an item shipped on a pallet?

How do I confirm an order has been placed?

Why can't I get an actual shipping quote online?


How do I purchase from Opportunity Buys?
We are a wholesale only company. We will not sell to anyone that is not a registered customer. We require your State Tax ID number or proof of business ownership. We also require a current mailing address, email address, and phone number for your business.
Please fill out the online application HERE
The day we receive your information (By 2 PM EST) you will be signed up as a customer and you will be able to access the website by 6 PM EST that day. Business days only (M-F).
We require payment at the time of purchase through credit card.  We do not offer credit accounts or COD payments.
There is a minimum purchase of $100 online.

Where are you located?
1515 Brookville Crossing Way
Indianapolis, Indiana 46239
Map and Directions
Pictures of Our Location

What are your hours?
Showroom
   Monday   9 AM - 7 PM
   Tuesday-Friday   9 AM - 5 PM
Sales Office
   Monday-Friday   9 AM - 5 PM

Holiday Hours

How to order?
You must be a registered customer with Opportunity Buys and have supplied us with an email address to log in to the members portion of the website. You can call us at 317-353-6684 or stop by our showroom at 1515 Brookville Crossing Way, Indianapolis.

Can you ship Fedex?
Yes, Fedex is our primary small package carrier. We can also ship any item we carry with an LTL carrier.  

What is LTL Shipping?
LTL shipping stands for Less-Than-Truckload. This means the order will be shipped out on a pallet with an LTL company. LTL companies are trucking companies such as Roadway, Fedex Frieght, R+L Carriers, Estes, Old Dominion, to name just a few. This type of shipping is much safer than Parcel Post Shipping as the entire order stays together and is handled very carefully.
In Parcel Post shipping (UPS, FedEX, USPS) boxes have that chance to be tossed around or dropped, so it makes it very difficult to ship fragile items with any hope they will arrive in one piece.
A minimum cost for an LTL order is much higher than a parcel order to make is cost effective. Any order can be sent parcel as long as the items don't require LTL shipping. An LTL order should be $300-$500 or more to have the freight per item come out to an acceptable percentage.
 

What payment types do you accept?
In the showroom we accept Cash, Credit Cards (Visa, MC, AMEX, Discover), and Checks.
For shipping orders, we accept Credit Cards (Visa, MC, AMEX, Discover).

Return Policy?
Please see the store policies

Should I check local laws before purchasing products?
Yes, you are responsible for knowing and understanding your local and state laws. Opportunity Buys Inc makes no representations to the laws governing the possession, sales or marketability of any product we offer. Opportunity Buys Inc makes no representation that the products we offer are legal in your locale. Check your local laws before purchasing any products.

What is My Items?

My Items is your personal product page. You can use this page to watch items that interest you. If you have some items you order often, you can add them to your page to make ordering easier.
To add a product to My Items, click on the My Item button in the product description. To remove a product, click on the Remove button next to the item on the My Items page.
To view your My Items, click on the My Items link at the top right of the page.
You can also use your My Items as a shopping list in the store, it's easy. Add the products you are interested in to your My Items. Then when you visit the store, stop by the front counter and our staff will print your items on a sheet for you. The sheet will include a picture, item information, prices and even the location of the item in the showroom.
*If our internet connection is down or our website is down we will not be able to retrieve your My Items.

What information can members see?
Once a member logs into our website they can see recent inventory information, pricing information and they may place orders online. We fill orders on a first come, first serve basis. Please be aware that inventory accuracy is not 100%.

Why is there an Opportunity Buys card in the pictures\Can I remove it?
There is a card in pictures we take so that anyone looking at our pictures can get a sense of the size of each item.  The card measures 2 inches across and is included in many of the pictures.  If any of our customer wish to use our pictures, they are free to remove the Opportunity Buys card from the picture. Do not directly link to our pictures.

Will you ship international?
Currently we can only ship to the continental United States and Canada. We do not have the capabilities for exporting to any other countries. We do not ship to Puerto Rico, Alaska or Hawaii due to the high cost of freight to these areas.

I want to place my first order, but I have some questions.
Please give us a call if you are placing your first order with us online. We would like to take a moment to say hello and clear up any questions you may have. (317)353-6684 or 800-894-2816 Mon-Fri 9-5. If you know the type and quantity of products you are seeking we can also prepare a very accurate shipping quote for you. If you decide you would like to place an order, you can do so and provide your payment information after we have called you with a final total including shipping. Credit cards are not charged until the order is pulled and ready to be shipped.

How long before an order ships out?
Please allow 1-3 business days for your order to be processed and leave our warehouse. Orders placed after 2PM on Friday or during Saturday and Sunday will begin processing on Monday.
During the holiday season it may take longer to receive your order due to our volume of orders and shipping carrier availability.


What does it mean to have an item shipped on a pallet?
This means that the order is shipped out as a single unit on a wooden pallet. You do not have to purchase a pallet of a single item. You can purchase many items and put them all onto a pallet for shipping. The base shipping charge for a pallet starts around $70-$100. For this reason, we recommend a $300-$500 order so that your shipping per piece comes out to a good rate. Very often 500 lbs is just above the minimum shipping cost so you can get a good shipping rate for your merchandise. It is often cheaper to ship large orders by pallet then by shipping each case separately. Also by shipping on a pallet your order stays together and it handled as a single unit which leads to less breakage.

We allow our customers to use their own freight carrier accounts if they chose. Please be aware that you will be responsible for completing the Bill Of Lading (we can supply you with NMFC, class and weight), calling in the pickup or supplying us with the phone number and taking care of any issues with the carrier on your own.

How do I confirm an order has been placed?
After you place an order you should receive an email with your order details on it. If you do not receive this email then the order may not be placed. Make sure you press the "Confirm Order" button on the last ordering page. You may also click on the "My Account" link at the top of the page to view orders that you have placed.  You can also call us to check if your order has been received, it may take a few minutes to show up in our system. Credit cards are not charged until the order has been pulled and verified.

Why can't I get an actual shipping quote online?
You will find our online quotes are very accurate in most cases. We charge you the actual shipping rate we get.  With recent fuel prices, shipping has become a major concern with many of our customers and ourselves. Since we carry such a variety of different types of merchandise, this makes it hard to give actual quotes when mixing merchandise. We have been working on collecting information for all of our items and you will see case dimensions on many items. In most cases we can supply you with actual quotes in only a few minutes over the phone or we can contact you with the quote after you place an order. You will find that the quotes are very close and if it the actual freight is substantially higher we will contact you, no surprises.


Disclaimer
All inventory is new merchandise.
All prices are shown in US funds.
All prices shown are subject to change at anytime.
Every effort is made to keep the website information current and up to date.
Items are subject to being out of stock or deleted at any time.
Any posted dates are subject to change.
We are not responsible for any typographical errors.
We are not responsible for errors in the descriptions of items.
Please notify us regarding any errors or discrepancies concerning our website.
Our products are not an Indian produced or Indian product as defined by 25 USC 305 et seq.

 

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